Return & Refund Policy – Tea Tech

Last Updated: May 2026

Thank you for choosing Tea Tech. We value customer satisfaction and aim to provide quality products and services. Please read our Return & Refund Policy carefully before making any purchase or payment.

1. Food & Beverage Orders

Due to the nature of food and beverage products, Tea Tech generally does not accept returns once an order has been prepared or served.

However, refunds or replacements may be considered in the following cases:

• Wrong item delivered
• Damaged or spoiled product
• Missing items in the order
• Significant quality issues

Customers must report the issue immediately or within a reasonable time after receiving the order.

2. Refund Eligibility

Refunds may be approved only if:

• The complaint is verified by our team
• The issue is caused by Tea Tech
• Proof of purchase/order is provided

Approved refunds will be processed through the original payment method where applicable.

3. Franchise & Business Payments

Any payments made towards:

• Franchise registration
• Booking amounts
• Brand consultation
• Business documentation
• Training programs

may be non-refundable unless otherwise agreed in writing.

Tea Tech reserves the right to review refund requests on a case-by-case basis.

4. Cancellation Policy

Order Cancellation

Orders may only be canceled before preparation begins.

Once preparation has started, cancellation may not be possible.

Franchise Cancellation

Franchise-related cancellations are subject to agreement terms signed between Tea Tech and the applicant.

5. Processing Time

Approved refunds may take:

• 5–10 business days for online payments
• Depending on bank/payment provider processing timelines

6. Contact Us

For return, refund, or cancellation requests, please contact:

Tea Tech

📞 Phone: +91 9705220194

Please provide:

• Order details
• Payment proof
• Description of the issue

7. Policy Changes

Tea Tech reserves the right to update or modify this Return & Refund Policy at any time without prior notice.

8. Customer Agreement

By purchasing products or services from Tea Tech, customers agree to this Return & Refund Policy.